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August – Amtrak completes installation and implementation of Positive Train Control , a safety technology designed to match train speed to track conditions for improved safety, on all Amtrak-owned or controlled tracks (898 route-miles). January – Amtrak begins dispatching trains on the 231-mile corridor between Porter, Ind., and Dearborn, Mich., which is jointly owned by Amtrak and the Michigan Department of Transportation . Thanks to federal funding, MDOT made improvements to the line for more efficient operations. October 1 – A Blue Ribbon Panel appointed by Amtrak releases a report that provides recommendations to eliminate “Chicago Gateway” delays to passenger and freight traffic. Recommendations include co-located dispatchers, improved operating practices and funding for priority projects already identified in northern Illinois and Indiana.
The platform, which mechanically extends toward the train, bridges the gap created when a level-boarding platform is needed. June – Train dispatchers in New England now work out of a brand new facility at Boston South Station that incorporates energy-efficient technology, new equipment and customized workstations. Announces award of contract to purchase 130 new single-level sleeping, dining, baggage and baggage-dormitory cars for use on eastern Long Distance trains. January 17 – President-elect Barack Obama and Vice-President-elect Joe Biden travel from Wilmington, Del., to Washington, D.C., aboard an Amtrak charter train to attend their inauguration.
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Completes a five-year, $44 million project to upgrade the 48-acreChicago Yard and maintenance facility south of Union Station, which it had purchased from Penn Central in 1976. Amtrak constructs a new locomotive building; coach yard with servicing and storage tracks, platforms and electrical systems; commissary; and other structures. Amtrak gains complete ownership of the Washington Terminal Company, which operates the train facility and trackage within Washington Union Station and Ivy City Yard to Union Station. October 26 – Track improvements allow Amtrak to offerMetroliner Express Service (Washington, D.C.-New York) trains that complete the trip in 2 hours, 59 "civilized" minutes. January – Amtrak debuts Express, an on-board general interest magazine that is first distributed on trains along the Northeast Corridor. Establishes a System Safety Program to train and educate employees on workplace safety.
March – Introduces a new Student Discount that gives students ages a 15 percent discount on the lowest available Value Fares all year long. October 1 – A cost allocation policy, a key requirement of the Passenger Rail Investment and Improvement Act of 2008 , becomes effective. Developed by the Northeast Corridor Commission, which includes representatives of Northeastern states, the U.S. DOT and Amtrak, the policy creates a formula by which Amtrak and commuter operators will contribute operating and capital funds to the Northeast Corridor.
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Amtrak hosts listening sessions with employees, creates a Diversity & Inclusion Council and makes significant changes to its hiring practices. December – To enhance the customer experience, Amtrak offers new digital payment options including Apple Pay, Google Pay and PayPal. Amtrak continues its Infrastructure Renewal Program at New York Penn Station by completing state-of-good-repair work on the JO interlocking, which directs trains heading east and west from the East River Tunnels. Manufacturing begins for the new Acela trainsets at the Alstom facility in Hornell, N.Y. Reaches new seven-year labor contracts with all unions providing reasonable wage increases for employees and medical plan cost control.
As Amtrak and the state increased frequencies and extended service north to Santa Barbara and then San Luis Obispo , they sought ways to boost capacity and give the service a broader regional identity. This I Believe is an international organization engaging people in writing and sharing essays describing the core values that guide their daily lives. Over 125,000 of these essays, written by people from all walks of life, have been archived here on our website, heard on public radio, chronicled through our books, and featured in weekly podcasts. The project is based on the popular 1950s radio series of the same name hosted by Edward R. Murrow. New and rehabilitated stations open in Sacramento, Calif.; Alton, Carlinville, Lincoln and Pontiac, Ill.; Rochester, N.Y.; and Wallingford and Meriden, Conn. In addition, on Oct. 31, Amtrak, Virginia and the city of Roanoke celebrate the return of intercity passenger rail – via the Northeast Regional – to the “Star City” after a 38-year absence.
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February 7 – Locomotive No. 600 becomes the first Amtrak Cities Sprinter (ACS-64) to enter revenue service, leading Northeast Regional train No. 171 from Boston to Washington. October 15 – Negotiates contracts with 18 states through 19 agencies to increase state control and funding of 28 passenger rail routes under the provisions of the Passenger Rail Investment and Improvement Act of 2008. Amtrak debuts complimentary Wi-Fi service at major stations in the Northeast and on all Acela Express trains.
March – In conjunction with Draftfcb, develops new advertising campaigns for Long Distance and Northeast Regional trains. The former showcase train amenities and included the sign-off “Making 500 destinations a far better ride.” The latter campaign promotes Northeast cities by symbolically showcasing the train arriving in the middle of the action. Expands Safe-2-Safer program by establishing 28 steering committees that work to remove approximately 700 safety barriers across the Amtrak system.
The cars' popularity spreads quickly, so that by June 2001, Amtrak adds a Quiet Car to nearly every weekday train, includingAcela Express, between Washington, New York and Boston. Amtrak and the Long Island Rail Road agree to share in modernizing New York Penn Station, including a state-of-the-art train control system and extensive improvements to passenger facilities. Issues five year improvement plan calling for purchase of new passenger cars and locomotives, modernization of stations and maintenance facilities, and track upgrading.
New "A-plus" system allows customers to give an agent a credit card number over the phone, and pick up a ticket at the station. Adds service to Cape Cod during the summer months, with support from Massachusetts. Amtrak becomes the first non-airline member of the Airline Reporting Corporation, making it easier for more than 27,000 travel agencies to process Amtrak ticket sales. Launches Teletrak, providing travel agents with an instant link to Amtrak sales agents. For the first time, the number of travel agents offering Amtrak tickets tops 10,000. Launches the toll-free USA-RAIL, making it possible for anyone, anywhere in the U.S., to make a train reservation or find out information about any Amtrak train 24 hours a day.
The weekday-only schedule includes one southbound and one northbound train per day with an approximate trip time of two hours and 35 minutes. Amenities include complimentary coffee, tea, bottled water and at-seat cashless cart service. August 30 – In conjunction with the Massachusetts Department of Transportation, Amtrak launches the Valley Flyer, a new State Supported train offering daily service between Greenfield, Mass., and New Haven, Conn. Amtrak posts record GAAP revenue of $3.4 billion, an increase of 2.5 percent over FY 2017; adjusted operating earnings of ($170.6 million) are the best to date and an 11.9 percent improvement over the prior year.
Most of these trainsets will provide both electric and diesel power, and some will have cutting-edge battery power. April 5 – Offers private rooms on overnight Northeast Regional trains (Nos. 65, 66 and 67) between Washington and Boston. In addition to a good night’s sleep in a Viewliner Sleeping Car, customers enjoy complimentary Metropolitan Lounge access at Washington Union and Boston South stations and a continental breakfast.
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May 27 – Amtrak launches Amtrak Connects US, a vision to advance the development of more frequent, reliable and sustainable intercity passenger rail service to over 160 more communities and 20 million more passengers annually by 2035. To be implemented in collaboration with states, local communities, the federal government and other stakeholders, this vision integrates new and improved corridors to expand the existing Amtrak system. Obama Administration announces $7.92 billion award for high-speed and intercity passenger rail services in 31 states-nearly 60 percent of which will be invested in routes that are the Amtrak system.
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